HOW DO I...
MAKE AN APPOINTMENT?
Appointments for all three surgeries can be booked at the reception desk in
Barton or Goxhill or by telephone on 01652 636600. We offer appointments throughout the day many of which can be pre-booked up to four weeks in advance; on Tuesday's, Wednesday's and Thursdays. Monday and Friday appointments are book on the day only, due to high demand on these particular days.
For book on the day appointments the lines open at 8.00am. Once the routine appointments have been taken on the day, we do offer a Triage service for appointments which are more urgent for the day.
Please note there are many appointments wasted due to the failure of some
patients to keep their appointment. If you have booked an appointment with us
and no longer require that appointment please let us know so that we can offer
it to someone else.
TRIAGE AND HOME VISITING POLICY
The practice will provide at the home of registered or non registered patients
in it’s practice area a home visit when, in the light of the patient’s
medical condition, the doctor considers that such service is needed and would
most appropriately be delivered in the patient’s own home. Patients are
requested to telephone before 10.30 am if possible if a visit is required that
day. The call will be received by a triage nurse who is specifically trained
for the purpose of assessing clinical need and priority. The triage nurse will
ask for as much information as possible to enable her to come to a decision.
She will use her skill to decide whether an appointment at the surgery, a
prescription, or advice from a doctor is most appropriate. If a home visit is
requested, the details of the request will be passed to the doctor who will make
a decision on whether to visit or not, based on the details provided, or will
make personal contact with the patient for further details or will arrange to
visit that day.
We encourage all patients to visit the surgery for their consultation. It
is our firm belief that this is better for the patient clinically because we
have specific equipment and support staff to facilitate this.
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